LANGUAGE & ACCESS
Designed for the local context
Primary presentation languages: Malayalam, English.
Aurora only states a helpline's spoken-language availability when the responsible authority confirms it.
INDIA · KERALA
Kerala support should work from the district you are in, not only from Thiruvananthapuram.
Kerala combines statewide emergency services with district-level disaster and child-protection structures. Aurora keeps those layers separate so a person in Wayanad, Idukki, Kozhikode, Ernakulam or another district can reach a route that fits the situation.
LOCAL CONTEXT
How support works in Kerala
Kerala's support system is strongly district-aware. During floods, landslides and other emergencies, the State Emergency Operations Centre and district control rooms have different roles, while child-protection support is implemented through units in all fourteen districts. Aurora should preserve that local structure rather than route everyone through Thiruvananthapuram.
ROUTING
What is different here
112 is the statewide emergency route and 108 is the emergency ambulance route.
For disaster response, 1070 and 1079 are state-level control-room routes while 1077 connects to district Emergency Operations Centres.
Kerala's official child-rights commission states that Child Helpline 1098 is implemented through district Child Helpline units in all fourteen districts.
District context matters particularly in Wayanad, Idukki and other areas where terrain, monsoon events or travel time can change the most useful route to help.
TRUST BOUNDARY
What Aurora will not assume
Aurora will not infer that a Thiruvananthapuram-based office is the right practical destination for a person elsewhere in Kerala.
Malayalam-first presentation is the localisation target; spoken-language availability for individual services is only stated where the responsible authority confirms it.
Kerala's current disaster directory also publishes additional specialist routes; Aurora will add them only when the support taxonomy can represent their purpose accurately rather than forcing them into the wrong category.
SUPPORT OPTIONS
Kerala support routes
Statewide services come first. District routes become more specific only when the responsible local authority and current official information support that distinction.
7 services shown
Emergency Response Support System
Statewide emergency response for immediate danger and urgent police assistance.
If danger may be immediate: this is an emergency route. A phone action opens your device's dialler; Aurora does not place or record the call.
EmergencyCall 11224/7
What happens if I choose this?
Your device opens its phone dialler with this number ready. Aurora does not place, listen to or record the call. You can still cancel before the call connects.
Kerala Police emergency contactsOpen Kerala Police emergency contacts ↗
What happens if I choose this?
The official service website opens in a new tab. Aurora does not send your story, account details or support choices with you.
Information sourceCheck official source ↗
Emergency Ambulance Service
Emergency ambulance route published in Kerala State Disaster Management Authority's current emergency directory.
If danger may be immediate: this is an emergency route. A phone action opens your device's dialler; Aurora does not place or record the call.
AmbulanceCall 108
What happens if I choose this?
Your device opens its phone dialler with this number ready. Aurora does not place, listen to or record the call. You can still cancel before the call connects.
Kerala emergency directoryOpen Kerala emergency directory ↗
What happens if I choose this?
The official service website opens in a new tab. Aurora does not send your story, account details or support choices with you.
Information sourceCheck official source ↗
Women Helpline
State women-support route published in Kerala's current disaster-management emergency directory.
Read these details before deciding. Opening a number or external service does not send your story to Aurora or create an Aurora account.
Women HelplineCall 181
What happens if I choose this?
Your device opens its phone dialler with this number ready. Aurora does not place, listen to or record the call. You decide whether to continue.
Kerala emergency directoryOpen Kerala emergency directory ↗
What happens if I choose this?
The official service website opens in a new tab. Aurora does not send your story, account details or support choices with you.
Information sourceCheck official source ↗
Child Helpline Kerala
24×7 toll-free child-protection service implemented through Kerala's State Child Protection Society and district Child Helpline units in all fourteen districts.
Read these details before deciding. Opening a number or external service does not send your story to Aurora or create an Aurora account.
Child HelplineCall 109824/7
What happens if I choose this?
Your device opens its phone dialler with this number ready. Aurora does not place, listen to or record the call. You decide whether to continue.
Kerala child helpline informationOpen Kerala child helpline information ↗
What happens if I choose this?
The official service website opens in a new tab. Aurora does not send your story, account details or support choices with you.
Kerala's official child-rights commission states that district Child Helpline units operate in all fourteen districts.
Information sourceCheck official source ↗
Cyber Crime Helpline
Cybercrime reporting route published by Kerala Police, including urgent online and financial-fraud complaints.
Read these details before deciding. Opening a number or external service does not send your story to Aurora or create an Aurora account.
Cybercrime helplineCall 1930
What happens if I choose this?
Your device opens its phone dialler with this number ready. Aurora does not place, listen to or record the call. You decide whether to continue.
Kerala Police emergency contactsOpen Kerala Police emergency contacts ↗
What happens if I choose this?
The official service website opens in a new tab. Aurora does not send your story, account details or support choices with you.
Information sourceCheck official source ↗
Kerala State Emergency Operations Centre
State-level disaster and emergency coordination through Kerala's State Emergency Operations Centre.
If danger may be immediate: this is an emergency route. A phone action opens your device's dialler; Aurora does not place or record the call.
State Emergency Operations CentreCall 1070
What happens if I choose this?
Your device opens its phone dialler with this number ready. Aurora does not place, listen to or record the call. You can still cancel before the call connects.
State Emergency Operations Centre alternateCall 1079
What happens if I choose this?
Your device opens its phone dialler with this number ready. Aurora does not place, listen to or record the call. You can still cancel before the call connects.
Kerala emergency directoryOpen Kerala emergency directory ↗
What happens if I choose this?
The official service website opens in a new tab. Aurora does not send your story, account details or support choices with you.
Information sourceCheck official source ↗
District Emergency Operations Centre
District-level disaster-control route for local coordination during floods, landslides, severe weather and other emergencies.
If danger may be immediate: this is an emergency route. A phone action opens your device's dialler; Aurora does not place or record the call.
District Emergency Operations CentreCall 1077
What happens if I choose this?
Your device opens its phone dialler with this number ready. Aurora does not place, listen to or record the call. You can still cancel before the call connects.
Kerala emergency directoryOpen Kerala emergency directory ↗
What happens if I choose this?
The official service website opens in a new tab. Aurora does not send your story, account details or support choices with you.
1077 is the district-level route. Aurora should surface the relevant district authority once district context is known rather than sending every user to Thiruvananthapuram.
Information sourceCheck official source ↗